NCAA Urges Airlines to Act Swiftly on Ticket Refunds or Face Consequences
The Nigerian Civil Aviation Authority (NCAA) has issued a stern reminder to local airlines, prohibiting them from informing travelers that ticket refunds require up to...
The Nigerian Civil Aviation Authority (NCAA) has issued a stern reminder to local airlines, prohibiting them from informing travelers that ticket refunds require up to four weeks to be processed. This practice directly contravenes established aviation guidelines. Michael Achimugu, the NCAA’s Director of Public Affairs & Consumer Protection, conveyed this message on Monday through his...